Privacy Policy

Angela Jones Swim Wild 

 

Privacy Policy 

 

Maintaining your privacy and your trust is very important. We aim to be especially clear on how we use your personal information if and when we collect it, and on the ways in which we can work together to protect your privacy.

 

UK Data Protection & Privacy legislation and the Applied GDPR (General Data Protection Regulation also known as Regulation (EU)2016/679.

 

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. 

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do we use cookies and other tracking tools?

 

From cookies: We may also collect “cookie” information that we save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. 

 

We use cookies to improve and customise our services and your experience; to allow you to access and use our services without re-entering your username and password; to log visits and to understand which areas and features of the services are most popular. We may also associate the information we store in cookies with personal information you submit while using our services. You can instruct your browser, by changing its options to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our services. Continued use of our website(s) means you consent to our use of cookies.

 

Logs: We may record certain information and store it in log files when you interact with our services. This information may include Internet Protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs or referring / exit pages, operating system, date/time stamp, information you search for, local and language preferences, your mobile carrier, and system configuration information.

 

It's important to note that third-party services, such as Google Analytics, facebook, Instagram, YouTube or other applications offered through our site place cookies or utilise other tracking technologies through Wix´s services, These organisations have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our Privacy Policy.

 

How can you withdraw your consent?

 

If you don’t want us to process your data anymore, please contact us at angela@angelajonesswimwild.co.uk

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at angela@angelajonesswimwild.co.uk